Well - I didn't ask that specific question but have just done a few minutes' analysis based on a few (probably dubious) assumptions. They have been grading/slabbing for just over 7 years (according to the grader, I thought it was longer and are currently up to UIN 26422. That gives an average of around 50 per week, but won't include rejected coins or those slabbed for encapsulation only. In the last 2 months they have 'numbered' a total of 850 coins, giving an average of 75 per week, let's round it up to 100 for ease to allow for rejects etc. So that is 20 per day. I understand that there are 3 graders, each taking around 10 minutes on that part of the process, plus the coin needs photographing, slabbing, posting etc, so let's say 1 hour per coin - so that's 20 man hours per day on average. Let's say average revenue is £20 per coin (ignoring all postage and packing which I will assume is 'at cost') - this gives a total revenue of just over £500k for all coins over the 7 + years. Clearly they can't afford to employ 3 people full-time on a gross revenue of £70k per year, when there are all the overheads as well. So one theory must be that delays in the production line are due to waiting for part-time staff to carry out the next stage in processing a coin - it still needs 20 man-hours per day though at current demand, if my assumptions aren't way off! Doesn't really add up does it? I don't know why they charge double for more valuable coins, I assumed it was mainly because of the quicker turn-around service that the higher rate delivers - but that seems to be going. The grading should be just as strict and thorough for coins up to £200 in value, so what is the value proposition in their pricing structure now? And I agree, 3 months is WAY too long for a collector, let alone a dealer. And what would happen if the went bust while they had some of your coins, anyone know? Would we be treated like a 'preferential creditor', is there any danger the coins could be treated as there assets?