I bought a few coins from the Ingrams in the early 2010's but then had two bad experiences from them: twice they had mis-described the scarcer varieties I expected to be buying, and ended up sending me normal, common coins. OK, they took them back without any quibble BUT they did not refund my expenses of posting the wrong coins back by signed-for delivery, leaving me a few quid out of pocket for THEIR MISTAKES. Once could have been put down to an error, but twice shows it was deliberate on their part to eke a few more quid out of their customers. Needless to say, I have not ordered again from them in the last 5 years, nor do I ever expect to again. They also massively overgrade and, now, overprice their coins. If you read these posts, Messrs Ingram, perhaps you will understand that business is a two-way process.