I dont understand why some peolple are such a pr***s! I bought a coin from Londoncoins in december lot 2335 http://londoncoins.co.uk/?page=Pastresults&searchlot=2335&searchtype=2 I havent taken any photos but what i received was completely different coin. aEF at most with problems. Rim nicks, damage to the ear, discoloured field. Emailed them, no answer phoned them and said ill send it back. Ok. Send it back just before christmas and got reply: I have received the coin , it corresponds to the description so can you please let me know the reason for the return??? I replied its not the coin pictured in lot 2335 and i would like my money back or the coin from the picture. Got reply: What do you mean ??/ We did not make any description mistake or grade so i still can not understand the reason for refund??? Phoned em up. VERY RUDE woman nearly shouting at me that i wont get money back, they are busy and she cant deal with it. Its the same coin. Told her thats fine i can wait have a look at the coin pictured in lot 2335 and the one you send me and you will know exactly what i mean. She said she will get back to me by the end of week. Did i mention she was very rude? She sounded like she would beat me up if i was next to her. Anyway... It could be so nice and easy...