Mobile phone query for a change - not a pressing issue.
Virgin in their wisdom have decided to increase my rolling monthly contract by 7% from £5.84 to £6.25 a month for the first time in years. I moaned about it as I never use the internet and calls are rarely over a couple hours a month which is well within the included time. They said I could go back to the previous cost only if I went onto a 12 month contract with 150% more phone minutes and some larger internet allowance. As more isn't less unless there is a catch, the question is what is it? Do companies arbitrarily triple or whatever the cost at the end of the contract in the hope you are too lazy to move, or randomly increase it in the middle of the period. I'm assuming the idea behind getting me to change is to increase their revenues in some roundabout way, but can't see an obvious method. Clearly any reduction in costs is a plus, but not if the expense is future pain. Anyone with experience in this department, or any suggestions? Ta.