After several emails in past week, they finally despatch my items today...
I just encountered an unhappy experience with LCA. For somehow reason, i didn't open the items from Jun auction until the past week. I found the proof coin capsule is wrapped with Scotch tape. I asked Semra what's the reason behind since it's not mentioned in catalogue. She said it must be damaged during shipment. However, the outer packaging of the package was all good, and it's the capsule inside the Royal Mint case wrapped with tape, so I doubt it's made during the postage. Since the postage is already received few months ago, I think I can do nothing but to accept it.