Dave, It is a good deal in terms of trying web hosting, and seeing whether a website is for you. I genuinely can not fault the service I have for the price paid and whilst I try to sort most things out myself, the couple of problems I have needed help with, they have sorted out very quickly. The two areas I would complian about is teh auto renew, which like you say most companies do nowadays, but I just find it a bit sneaky, and the help section has lots of FAQ's and you have to be pretty determined to find a way through the FAQ's to get to "log a ticket" and speak to a person, but when you do it they respond within minutes. They offer web templates and you also get a free shopping cart, such as Zencart, OS Commerce etc, which can be a bugger to set up, but a great challenge if you are into that sort of stuff. Time consuming but very rewarding!!   The usual price after the offer has expired is about £60-70 a year depending on the exchange rates for their basic package, but it does what I need it to!!