PayPal pisspute!

[TomGoodheart]

So I sold an item on ebay and looking on teh interwebs found a local courier company that I could book DHL through to collect it. I paid via PayPal, thinking, that's safe.

Then I phoned the company to see if I could get a better idea of what time of day DHL might arrive. Service disconnected.

I contacted DHL, no collection booked.

I checked Companies House. The company and several others associated with the director have been dissolved.

So I raised a dispute with PayPal to get my moneyback for 'non-delivery' of what I paid for. Since the company doesn't exist any more I thought I'd ask to escalate it earlier than normal.

"Oh, no" says PayPal Blokey "Don't do that because if you escalate it and PayPal investigates they will decide for the seller because we don't cover that under PayPal Purchase Protection"

So now I wait to see if I get anything back. If the 'seller' asks for his money which is frozen then they can see if he has had similar complaints but not before! Stuff that.

Be warned my friends, of the tricksyness that is PayPal.

Edited December 15, 2011 by TomGoodheart

[argentumandcoins]

So I sold an item on ebay and looking on teh interwebs found a local courier company that I could book DHL through to collect it. I paid via PayPal, thinking, that's safe.

Then I phoned the company to see if I could get a better idea of what time of day DHL might arrive. Service disconnected.

I contacted DHL, no collection booked.

I checked Companies House. The company and several others associated with the director have been dissolved.

So I raised a dispute with PayPal to get my moneyback for 'non-delivery' of what I paid for. Since the company doesn't exist any more I thought I'd ask to escalate it earlier than normal.

"Oh, no" says PayPal Blokey "Don't do that because if you escalate it and PayPal investigates they will decide for the seller because we don't cover that under PayPal Purchase Protection"

So now I wait to see if I get anything back. If the 'seller' asks for his money which is frozen then they can see if he has had similar complaints but not before! Stuff that.

Be warned my friends, of the tricksyness that is PayPal.

Paypal....The Dark Lord of Mordor. Unless you are buying anything from Mordor (ebay) they really don't care. They don't really care even it is through ebay, other than the fact that they don't want people to stop buying on there because that reduces the power of the ring.

There aren't many alternatives unfortunately. I looked at taking a nochex account but that was about as much use as Jordan at a Mensa convention.....