Richard, the constant use of initials/abbreviations really gets on my pip. It's not just the RM, but everywhere. I wouldn't mind so much if they used them, but the top one was asterixed (sp) to the words explaining what the abbreviations stood for. 
 
	Recently I got an e mail at work that was full of them - I just returned to the sender listing all of them and saying "sorry, don't have a scooby doo what you are on about". Probably a bit offhand in all fairness, but I'd just lost patience.