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Rob

Help for the digitally challenged please

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The suggestion of doing it in 1&1 is that by going through the process of creating the spam filter again, I suspect 1&1 will recreate the spam folder in Outlook for you. I know the problem is in Outlook, I was just looking for a way of solving it for you.

I assume you have checked all the other folders you have in outlook, in case it has appeared as a sub-folder there somewhere? (I am not sure the search facility will find it as that is designed to hunt for emails by title or content, not folders.)

For future reference, in most Windows applications if you realise you have done something wrong, if you hit "Ctrl Z" it will undo the last action. You can do this repeatedly and undo as many previous actions as the system stores - very useful when you have cocked things up in a big way.  Sadly the history of things to undo is lost when you shut down and restart the application, so when you did this you lost the option to undo your move.

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Have you tried looking in web mail to see if there are more messages there than you're seeing in Outlook? That doesn't help resolve your Outlook problem but at least you can keep a weather eye on your email until the spam folder is restored one way or another.

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I'm a bit reluctant to remove the spam filter and recreate it in case it doesn't, at which point my mail could be directed anywhere without me knowing. At least with the spam box intact when I log into 1&1 I know I can find it. I'd be amazed if 1&1 would allow me to reconfigure their mailbox structure in any case, so I suspect removing the spam box isn't an option.

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Panic over. It has miraculously reappeared - presumably generated by 1&1 as more messages have been dumped there as of 10 minutes ago. Thanks everyone.

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16 hours ago, Paddy said:

For future reference, in most Windows applications if you realise you have done something wrong, if you hit "Ctrl Z" it will undo the last action.

Thanks, Paddy, that tip is absolutely priceless. Like Gary, I have sometimes deleted something by accident or dragged something by mistake into oblivion and that single action would have fixed it. I've just tried it and it works.

Thank you again.

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Just seen this thread.  Wonder if this is why the emails I've sent to either of your addresses just get bounced back Rob?  Unless you don't use them any more?

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